Refund Policy

YathraFin is dedicated to delivering high-quality service and ensuring client satisfaction. In cases where our services do not meet your expectations, a refund may be granted, subject to the following terms.

Eligibility for Refund

• Service Delivery Delays: If YathraFin is unable to complete the service within the promised timeframe due to internal delays or technical issues, you may qualify for a refund.
• Service Quality Concerns: If you are not satisfied with the quality of service, you may request a refund within 30 days of the payment date. Requests received after this period will not be eligible for a refund, but the amount may be used toward other YathraFin services.
• Service Change Requests: If you wish to change to a different service before utilizing the initial one, a refund for the initial service may be granted, subject to our review. This refund must also be requested within 30 days of payment.
• Duplicate or Erroneous Payments: If you made multiple payments for the same service or paid by mistake, YathraFin will refund the duplicated or erroneous amount within 30 days of payment.

Non-Refundable Conditions

• Completed Services: Services that have been fully delivered are non-refundable.
• Incorrect or Incomplete Information: If services were affected by incomplete or incorrect information provided by the client, they will not qualify for a refund.
• Government Fees and Taxes: Any government fees, taxes, or third-party charges are non-refundable.
• Cancellations After Work Commencement: If a service is canceled after work has commenced, only a partial refund may be issued based on the extent of work completed.
• Refunds After 30 Days: Refunds must be requested within 30 days of payment. After this period, the amount may only be utilized for other YathraFin services but cannot be refunded.

Refund Process

• Request Submission: To request a refund, email help@yathrafin.com with your order details, reason for the request, and any supporting documentation.
• Review and Approval: Our team will review the request within 15 business days and may request additional details if needed.
• Processing Timeline: Approved refunds will be issued to the original payment method within 15 business days after approval.
• Notification of Status: You will receive an email notification about the outcome of your refund request.

Important Notes

• Refunds requested after 30 days will not be processed; the amount may instead be applied to other YathraFin services.
• Processing fees, if applicable, may be deducted from the refunded amount.
• Contact us at help@yathrafin.com or call 044 - 4691-1678 / +91 99626 09998 for further inquiries.

This policy ensures clarity and fair practices while allowing us to deliver optimal service to our clients.